Chaim is a pleasure to do business with. He continues to add new up- to- date information to keep us in compliance. Healthcare Engineering Service Solutions, Inc. has been excellent in providing information needed for NYSDOH Surveys/Audits in both patient care and laboratory departments. In the past I have had to provide Plan of Corrections for Biomed equipment and the format from HESS has been outstanding. Any equipment at our facility that needs repair or evaluation has been successfully assessed and managed by HESS