Privacy Policy

Effective Date: 04/15/2026
Last Updated: 04/15/2026

HealthEng (“HealthEng,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, communications, and service inquiries.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

1. Information We Collect

We may collect information you voluntarily provide to us when you:

  • Fill out a contact form
  • Request a quote
  • Email or call us
  • Ask about inspections, repairs, certification, compliance, or related services
  • Subscribe to updates or otherwise communicate with us

This information may include:

  • Name
  • Company or facility name
  • Email address
  • Phone number
  • Service interest
  • Subject line
  • Message contents
  • Any other information you choose to provide

We may also collect certain technical information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring website
  • Date and time of your visit

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and service requests
  • Provide quotes, consultations, and customer support
  • Schedule inspections, repairs, or other services
  • Communicate with you about your account or requested services
  • Improve our website, services, and user experience
  • Maintain security and prevent spam, fraud, or misuse
  • Comply with legal and regulatory obligations

3. Healthcare-Related Information

HealthEng works with healthcare facilities and medical equipment service needs. However, information submitted through our website contact forms is intended for general business inquiries, service requests, and customer communication.

Please do not submit patient medical records, protected health information, or other sensitive clinical information through website forms unless specifically requested through a secure process.

If protected health information is ever handled in the course of providing services, it will be managed in accordance with applicable contractual, legal, and regulatory requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

These technologies may help us understand how visitors use the website, remember preferences, and improve performance.

You can usually control cookies through your browser settings. Disabling cookies may affect certain website features.

5. How We Share Information

We do not sell your personal information.

We may share information in limited circumstances, including:

  • With service providers who help us operate our website, communications, or business
  • With vendors that support hosting, form handling, analytics, or security
  • When required by law, subpoena, court order, or legal process
  • To protect our rights, users, website, or business operations
  • In connection with a business transfer, merger, acquisition, or asset sale

Any sharing is limited to what is reasonably necessary for business, operational, or legal purposes.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to your inquiry
  • Provide requested services
  • Maintain business records
  • Comply with legal, tax, insurance, or regulatory obligations
  • Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure. For that reason, we encourage you not to submit highly sensitive information through general web forms.

8. Third-Party Links

Our website may include links to third-party websites, including social media platforms or external resources. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review their privacy policies before providing personal information.

9. Your Choices

You may contact us at any time to:

  • Request access to the personal information you have submitted
  • Ask us to update or correct your information
  • Ask us to delete your information, where applicable
  • Opt out of non-essential communications

We will review and respond to requests in accordance with applicable law.

10. Children’s Privacy

Our website and services are intended for business and professional audiences and are not directed to children under 13. We do not knowingly collect personal information from children through this website.

11. State Privacy Rights

Depending on where you live, you may have additional privacy rights under applicable state laws, including rights related to access, deletion, correction, or opt-out.

To exercise any applicable rights, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

HealthEng
1 Cross Island Plaza, Suite 222A
Rosedale, NY 11422
Phone: 718-414-5555
Email: service@healtheng.com